Retail Customer Service - 32 Hours

South 11 • newcastle upon tyne, england, United-Kingdom • Posted June 14, 2026

Location newcastle upon tyne, england
Job Type Full-time
Category Management & Operations
Posted June 14, 2026

Retail Customer Service – 32 and 28 Hours

Responsibilities

  • Processing customers’ bets in a timely and attentive manner.
  • Attending to all customer queries quickly and knowledgeably.
  • Engaging customers with expert knowledge of our products and promotions.
  • Supporting key promotional events throughout the sporting calendar.
  • Maintaining a well‑presented environment which customers love to be a part of.
  • Being a team player – collaboration is key to improving the customer experience.
  • Handling cash transactions with the utmost care and accuracy.
  • Following our Think 25 policy and adhering to our age verification processes.

Qualifications

  • Be 18+ and have the right to work in the UK.
  • Must be able to work evenings, weekends, and public holidays.
  • Outstanding customer service skills and the ability to engage all customers.
  • A passion for spo...

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