Retail Customer Success Lead – Philippines (Flexible & Learning)

Job Description

At NielsenIQ, we put our retailers right at the center of everything. Our mission is to make sure every retailer gets a great experience that's the same no matter where they are, by making our team work better together, keeping our customers engaged, and making sure we're really good at understanding data. We aim to make working with us easy, enjoyable, and effective, using the latest technology to help our clients, retailers, and our own team succeed.

The Role

As a Retailer Customer Success Leader, you're in charge of creating and leading the plan that makes sure our retailers are getting the most out of our services. Your job is to lead a team that's top-notch, making sure we provide excellent data, reports, and insights. This helps make our clients happier, could lead to more sales, and even get back retailers who might have left us. You'll also be leading changes in how we work with retailers to make things better for...