Retail Experience Manager (CHANEL & Distributed Brands)

CHANEL • monterrey, nuevo león, Mexico • Posted June 19, 2026

Location monterrey, nuevo león
Job Type Full-time
Category Servicio de atención al cliente
Posted June 19, 2026

Title: Retail Experience Manager (CHANEL & Distributed Brands)

Department: Comercial

Reports locally to: National Retail Experience Manager

Objectives: Lead the sales strategy and execution across multiple points of sale, with a strong focus on driving sell-out performance and enhancing the customer experience. Ensure optimal resource allocation, manage negotiations with clients and distributors, and oversee the implementation of commercial and marketing initiatives to support long-term sustainable growth.

Team Leadership and Management

  • Recruit, evaluate, and develop high-performing teams, including Supervisors and Beauty Advisors (BAs), with the support of Human Resources.
  • Monitor commission calculations, product launches, and reimbursements.
  • Foster professional growth through coaching, mentoring, and personalized development plans.
  • Coordinate and motivate retail teams, ...

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