Retail Operations Supervisor
Location
richmond hill, york region
Job Type
Full-time
Category
Other-General
Posted
June 09, 2026
Retail Operations Lead
Benefits
- Paid Weekly
- Health & Wellness Benefits*
- Group Registered Retirement Plan (RRSP) with company match
- Paid Time off for full-time associates
- Associate discounts
- Tuition Assistance
- Career pathing
- Development opportunities
Job Summary
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.
Essential Responsibilities
People Leadership
- Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
- Facili...