Retail Sales Associate
Location
, pampanga, philippines, pampanga
Job Type
Full-time
Category
Sales
Posted
June 25, 2026
Job Description
Job Summary
We are looking for a responsive and customer-oriented Customer Service & Sales Associate to handle online inquiries, calls, and messages across different platforms. The role involves assisting customers, answering questions, and converting inquiries into sales while providing excellent service.
Key Responsibilities
- Respond promptly to customer inquiries via:
- SMS and phone calls
- Assist customers in choosing the right products based on their needs
- Prepare quotations and guide customers through the buying process
- Follow up inquiries and convert leads into sales
- Coordinate with store team for product availability and scheduling
- Record customer orders and details properly
- Maintain organized chat responses and conversation history
- Handle customer concerns, complaints, and after-sales inquiries profes...