Retail Team Leader

Swan Global • Doha, Qatar, Qatar • Posted June 03, 2026

Location Doha, Qatar
Job Type Full-time
Category other-general
Posted June 03, 2026

Position Title:

Retail Team Leader

Department:

Retail Operations

Job Summary

The Retail Team Leader is responsible for supervising and guiding retail staff to achieve sales targets, deliver exceptional customer service, and ensure smooth day-to-day store operations. The role involves team leadership, inventory management, merchandising, cash handling oversight, and maintaining store standards to maximize customer satisfaction and profitability.

Key Responsibilities

Customer Service & Sales

  • Deliver excellent customer service and ensure a positive shopping experience for all customers.
  • Assist customers with inquiries, product selection, complaints, and service requests.
  • Resolve customer concerns promptly and escalate complex issues when required.
  • Communicate sales objectives and promotional...

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