Retail Technology Service Delivery Head
Location
Makati, National Capital Region
Job Type
Full-time
Category
other-general
Posted
June 13, 2026
About the Role:
The Retail Service Delivery Head will be responsible in transforming bank's card management system, modernizing credit/ debit card capabilities (including xpay and digital wallets), and simultaneously driving modernization of our Wealth Management Technology ecosystem.
How you'll contribute:
- Collaborates with key stakeholders (Cards Business, Wealth Management, Risk, Operations, Architecture, and Enterprise IT) to define and execute the technology roadmap.
- Sets direction for platform evolution across the flagship CMS replacement program, digital servicing, and core Wealth Management systems.
- Balances large-scale strategic programs, regulatory/risk commitments, and BAU changes across both domains.
- Aligns with Enterprise and Domain Architects on target architecture, integration patterns (APIs, middleware, microservices), ...