Retention Administrator
Location
randburg, city of johannesburg metropolitan municipality
Job Type
Full-time
Category
Other-General
Posted
June 15, 2026
Job category: Admin, Office Support and Services
Location: Randburg
Contract: Permanent
Remuneration: Market Related
EE position: Yes
Introduction
The Retention Administrator is responsible for supporting customer retention strategies through the development, management and analysis of data‑driven reports. The Retention Administrator is involved in tracking key retention metrics, producing actionable insights, and ensuring the accuracy of data that informs strategic decisions across the business. Tracker requires the services of Retention Administrator in the Retention department based at Tracker Head Office in Johannesburg.
Responsibilities
- Distribution of work allocation from various email boxes
- Compile daily outstanding’s on Business and Consumer retentions.
- SLA TAT spreadsheet to be completed daily
- Compile and allocate...