Retention Agent

Alcumus • , , canada, , , canada, Canada • Posted May 29, 2026

Location , , canada, , , canada

Job Type Full-time

Category Other-General

Posted May 29, 2026

Position Overview Retention Agent / Renewal Specialist  
Department:  Inside Sales
Employment Type:  Permanent
Location:  Greater Montreal Metropolitan Area, Canada
Reporting To:  Retention Manager 
Job Description We are looking for a highly motivated Renewal Specialist who is passionate about customer relationships and loyalty. In this role, you will play a key part in maintaining and developing relationships with existing clients managed through our Complyworks solution, supporting these clients by demonstrating the added value of our contractor management solutions while ensuring maximum satisfaction and engagement. With a strong background in commercial renewals, you are well‑versed in consultative selling techniques and identify your clients’ specific needs to offer tailored solutions. 
Responsibilities Handle inbound calls and emails related to renewals and negotiations ...
            

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