Retention Programs Manager
About the team:
The Global Retention Programs team are experts in ensuring that Gartner’s largest clients retain and grow their business with the company. The team acts as internal consultants to Sales and Service leaders, and also plays a critical role in providing Gartner’s Operating Committee with regular recommendations, insights and opportunities to shape the company’s retention and growth strategy.
What you will do:
Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner’s retention and growth strategy
Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners
Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong business cases for renewal and growth of our large deals