Rider Support Representative
Location
Manchester - Main Office
Employment Type
Full time
Location Type
On‑site
Department
All Cost Centers, Deliveroo, COO, Customer Experience, Marketplace Support, Rider Services, Rider Services
Rider Services Representative
Location: Manchester, UK
Working pattern: Hybrid (including weekend and Bank Holiday shift coverage)
Languages: English (required); French, Italian, or Dutch (highly desirable)
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Rider Services Centre team supports Deliveroo’s riders—delivering thoughtful, efficient, and empathetic service at every interaction. Whether solving live issues, building proactive support experiences, or driving continuous improvement through data and insights, we are champions of service excellence across our entire marke...