Rippling Customer Success Specialist
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 16, 2026
Drive exceptional customer success as a Specialist at Rippling in Toronto. Focus on enhancing the experience of clients using our comprehensive HR and IT management solutions.
Rippling is looking for a dedicated customer success professional to join our team, specializing in Technical Account Management. In this role, you will support a diverse range of North American clients by fostering relationships and ensuring they make the most of Rippling’s offerings. Your expertise in payroll, HRIS, and effective communication will be key in delivering a superior customer experience and addressing their unique challenges.
Key Responsibilities:
• Ensure excellent satisfaction levels for North America clients
• Act as a Subject Matter Expert for the Technical Account team
• Promote adoption of key features and new releases
• Quickly resolve critical customer concerns
• Partner with clients to enhance HR and IT processes
Requirements:
• 5+ years in customer-facing SaaS e...
Rippling is looking for a dedicated customer success professional to join our team, specializing in Technical Account Management. In this role, you will support a diverse range of North American clients by fostering relationships and ensuring they make the most of Rippling’s offerings. Your expertise in payroll, HRIS, and effective communication will be key in delivering a superior customer experience and addressing their unique challenges.
Key Responsibilities:
• Ensure excellent satisfaction levels for North America clients
• Act as a Subject Matter Expert for the Technical Account team
• Promote adoption of key features and new releases
• Quickly resolve critical customer concerns
• Partner with clients to enhance HR and IT processes
Requirements:
• 5+ years in customer-facing SaaS e...