ROPA Administration Team Head
Location
Makati, National Capital Region
Job Type
Full-time
Category
business-and-financial-operations
Posted
May 27, 2026
About the Role
As the ROPA Administration Team Head, you will be responsible for supervising the documentation, compliance, and processing of NROPA/ROPA accounts for Auto Loans and Real Estate Mortgage Loans in accordance with standard operating procedures.
How you'll contribute
- Responds to queries and emails to fulfill commitments to internal and external clients.
- Oversee ROPA Team operations to ensure seamless execution of services provided to both internal and external clients.
- Prepares reports on document and collateral status for proper monitoring of ROPA/NROPA accounts prior to endorsement to PMD for booking or to the Legal Department for foreclosure.
- Reviews and validates documentation to ensure accuracy and completeness before endorsement.
- Monitors team performance, provides guidance, and conducts regular evaluations to maintain high service standards.