SaaS Application Technical Support

RunLoyal: Pet Software • coimbatore, tamil nadu, India • Posted June 07, 2026

Location coimbatore, tamil nadu

Job Type Full-time

Category Other-General

Posted June 07, 2026

Role Overview:  
RunLoyal is a vertical SaaS platform built for the pet care industry with real bookings, real customers, real uptime requirements. As Technical Support, you‘ll be embedded with engineering and DevOps to keep production systems healthy. You‘ll monitor infrastructure, triage incidents, manage cloud and database operations, and pick up meaningful SaaS ops skills fast.  

Pet Care SaaS | Coimbatore, India | Hybrid | 1+ Year Experience  

What You‘ll Own  
Production Support  Monitor apps and internal tools, analyze logs and alerts, escalate issues, and support incident handling end-to-end.  
AWS Infrastructure  Work with EC2, VPC, Subnets, and Security Groups. Assist deployments and support day-to-day cloud server management.  
Database Operations  Create and manage MySQL users, execute SQL queries, and assis...

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