SaaS Customer Experience Specialist - Automotive Data

A leading automotive market intelligence firm is seeking a Customer Experience Specialist in Mexico City. This full-time role focuses on providing expert technical support for SaaS products while ensuring excellent customer experiences. The ideal candidate will have 2-5 years in a customer-facing technical support role, fluency in English and Spanish, and strong skills in SQL and problem-solving. Join a dynamic team committed to customer success and values such as integrity and innovation.