SaaS Customer Support Engineer — Remote & Growth-Ready

Confidential • cebu city, central visayas, Philippines • Posted May 25, 2026

Location cebu city, central visayas
Job Type Full-time
Category IT & Technology
Posted May 25, 2026
TalentPop App is looking for a highly skilled Customer Support Engineer to join their remote team in Bacolod, Philippines. The ideal candidate will have 2+ years of B2B SaaS technical support experience, be skilled in problem-solving, and possess strong written communication skills. Responsibilities include providing support via live chat, diagnosing issues, assisting onboarding, and maintaining knowledge base articles. Benefits include health and dental insurance, paid time off, and opportunities for career advancement.
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