Saas Tech - Software Support Engineer

**Company Description**BlueOptima's vision is to become the global reference for the optimisation of the performance of Software Engineers across all industries.We provide industry-leading objective metrics in software development.We enable large organisations to deliver better software, faster and at lower cost, with technology that pushes the limits of what has been done before.We currently are located in 4 countries: London (our HQ), Mexico, India, and the US.A total number of 110+ employees (and increasing every day) from different nationalities and with over 25 languages spoken.We promote an open minded environment and encourage our employees to create their own success story in this high performance environment.
**Location**:Guadalajara, Mexico**Department**:Technical Support**Key Responsibilities**:- Conduct root cause analysis to identify and resolve recurring issues.
- Utilize SQL to query and analyze database information for troubleshooting purposes.
- Collabor...