SaaS Tech Support Specialist with AI Tools

Lofty • mandaluyong, metro manila, Philippines • Posted May 30, 2026

Location mandaluyong, metro manila
Job Type Full-time
Category IT & Technology
Posted May 30, 2026

Lofty is looking for a technical support specialist to assist users with their platform through email, chat, and calls. Responsibilities include troubleshooting issues and managing ticket systems like JIRA.

The ideal candidate will have over 3 years of experience in technical support, possess strong English communication skills, and be adept at multitasking. Experience with US clients and AI tools is a plus.

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