SaaS Technical Support Engineer — Delightful User Help

Obsidian • santiago, metropolitana de santiago, Chile • Posted June 04, 2026

Location santiago, metropolitana de santiago
Job Type Full-time
Category Informática y tecnología
Posted June 04, 2026

Mercor is hiring for a customer support role that focuses on ensuring a delightful experience for users on their platform. You'll be addressing support requests and troubleshooting issues while maintaining a positive and upbeat tone in communication.

Ideal candidates have a background in computer science or web applications. Familiarity with SaaS products and tools like Zendesk is crucial. Join a fast-growing company that's redefining the way talent interacts with technology.

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