Sales Administrator (Admin/ Order processing)

Company transport: Chinese Garden, Lakeside, Boon Lay and Yew Tee MRT

• Provide day‑to‑day administrative support to the Sales team
• Act as the first point of contact for customers by handling calls, emails, and enquiries, especially when Sales Representatives are unavailable
• Process customer orders accurately by verifying pricing, discounts, product details, and stock availability
• Prepare and issue quotations in a timely manner
• Attend to walk‑in customers and ensure a positive customer experience
• Support after‑sales activities, including following up on service matters, quotations, disputes, and loan units with key customers
• Update and track sales revenue based on data provided by the Accounts team
• Leverage AI tools (where applicable) to improve efficiency and productivity
• Perform other administrative and coordination tasks as assigned