Sales and Service Frontline Performance Lead
Location
Birtinya, Queensland
Job Type
Full time
Category
Sales Representatives, Services
Posted
June 03, 2026
The role
The role of the Sales and Service Frontline Performance Lead is to support the management of the day-to-day operational requirements of the frontline incentive plans across Voice and Digital Consultants and Team Leaders.
This includes working closely with frontline leaders to ensure a clear understanding of the structure and identifying opportunities for improvements and optimisations that are aligned with the strategic, budgetary, and regulatory objectives.
What you’ll be doing
- In collaboration with key stakeholders manage the daily operational requirements of all frontline incentive schemes, including documentation, governance, calculations and adjustments.
- Design and implement key artifacts to support the frontline teams understanding and execution of the relevant incentive schemes..
- In consultation with General Managers, Senior Manager S&S Frontline Performance and frontline leadershi...