Sales Coordinator

Coordinate with Singapore, Japan & USA service parts teams to obtain external customer quotations and clarifications Consult with both internal and external customers to resolve issues & queries Enter service parts quotations and orders into the company's CRM & ERP systems. Identify & ensure that commercial terms are met (i.e. Letters of Credit deadlines, shipment preferences, lead-time commitments. Review and resolve any technical and commercial discrepancies in customer purchase orders in consultation with Sales Prepare Order Acknowledgements Raise Purchase Requisitions and send to Logistics / Purchase for Service Parts PO execution Coordinate with Japan & USA service parts teams to obtain internal inter-company quotations and clarifications for on-shore inquiries Effective use of the CRM and ERP system to efficiently service customer needs. Coordinate delivery schedule with factory and arrange the shipment to customer. Research item requirements in ERP, Lotus Notes or other informat...