Sales Development Representative

Position Overview

(Sales Development Representative/Inside Sales Coordinator) is responsible for tracking, managing, and following up on customer quotations across OTC Industrial Technologies’ broad portfolio of products, services, and engineered solutions. This role ensures timely communication with customers, supports sales growth, and helps convert open quotes into orders by maintaining a strong understanding of customer needs, timelines, and project requirements.

Duties and Responsibilities

• Monitor and track all open quotes across product lines including equipment, parts, repairs, engineered systems, and field services.
• Proactively follow up with customers via phone, email, or CRM to confirm receipt of quotes and gather feedback.
• Coordinate with inside sales, engineering, and operations to address customer questions, technical clarifications, and lead time updates.
• Document all customer interactions, follow-up a...