Sales Manager/Call Center Opteration

**About the Role**:
- The Merchant Success Manager is responsible for a merchant's long-term retention and revenue growth.
Cultivate our relationships with SMB business owners, while helping them craft a successful partnership.
- Demonstrate a broad scope, including making operational improvements, troubleshooting product-related bugs, upselling incremental products and services, and ensuring high levels of satisfaction and retention on a book of accounts.
**Responsibilities**
- Connect and collaborate with our existing merchant partners to understand their unique goals and priorities, and help resolve current challenges to retain and grow our partners
**Skill Set Required**
- 2+ years of experience in sales / account management roles, increasing customer satisfaction, retention, and product adoption.
- Proven experience in call center/ training or a related role.
- Creative, motivated, and passionate about sales / account management
- Experie...