Sales Support Supervisor

Reed Elsevier Shared Services (Philippines) Inc Company • Manila, Metro Manila, Philippines • Posted June 16, 2026

Location Manila, Metro Manila
Job Type Full time
Category Supervisors of Sales Workers
Posted June 16, 2026

Key Accountabilities and Responsibilities:

Team Supervision and Leadership

  • Lead and mentor the sales support team to ensure high performance, engagement, and professional growth.

  • Coach, train, and give feedback to team members to support growth and improve performance.

  • Monitor workload distribution and ensure timely completion of tasks.

  • Lead focused team huddles to align on goals, share updates, and resolve issues collaboratively.

  • Sales Support Task Management

  • Ensure timely and accurate completion of support activities assigned to the team, aligned with service expectations.

  • Monitor task execution to verify compliance with internal guidelines, standards, and procedures.

  • Resolve task discrepancies by identifying issues early and providing prompt coaching or corrective actions.

  • Provide ongoing feedback and guidance to team members to maintain quality and accou...

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