Sales Validation Specialist

AXA Group • Makati City, Metro Manila, Philippines • Posted June 08, 2026

Location Makati City, Metro Manila

Job Type FULL_TIME

Category Engineers

Posted June 08, 2026

  Job Purpose : This role will be responsible in ensuring that all Telesales Enrollment are compliant with AXA, Metrobank and IC Standards.
  Responsibilities :
 Ensure that all sales by BPO agents are in accordance with the approved Telesales spiels through call listening and validation.
 Alignment with BPO Sales validation Team on the agreed implementation of Telesales quality standards
 Achieve the agreed percentage of Sales verification
 Ensure that invalid sales are cured within agreed time frames
 Perform joint quality training with Sales team and BPO agents
 Assist in handling after-sales inquiries or concerns from clients via call and email
 Issuance of Certificate of Insurance to insured members within TAT

 Your Profile
  Experience and Qualifications: 
 Graduate of Bachelor’s degree in Business Administration or any related course
 With at leas...
            

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