Salesforce service cloud tech lead
Location
bengaluru, karnataka
Job Type
Full-time
Category
Other-General
Posted
June 07, 2026
Job Title: Salesforce Service Cloud Tech Lead
Job Type: Long term Contract
Job Location: Bangalore, India
About the Role
: We are seeking an experienced Salesforce Service Cloud Tech Lead to lead the technical delivery, architecture governance, and implementation of enterprise-scale Salesforce Service Cloud solutions within a complex multi-region environment. The ideal candidate will act as the technical owner for the ISR console, Case lifecycle, PSR processes, queue/routing configuration, and supervisor tooling, while driving solution quality across build, release, cutover, and hypercare phases. This role requires strong expertise in Salesforce Service Cloud architecture, enterprise integrations, operational service workflows, and delivery leadership, with the ability to collaborate across business, architecture, QA, release management, and downstream SFMC workstreams
.
Required Skills & Experienc
e:8+ years of Salesforce experience with strong expertise i
n: S...
Job Type: Long term Contract
Job Location: Bangalore, India
About the Role
: We are seeking an experienced Salesforce Service Cloud Tech Lead to lead the technical delivery, architecture governance, and implementation of enterprise-scale Salesforce Service Cloud solutions within a complex multi-region environment. The ideal candidate will act as the technical owner for the ISR console, Case lifecycle, PSR processes, queue/routing configuration, and supervisor tooling, while driving solution quality across build, release, cutover, and hypercare phases. This role requires strong expertise in Salesforce Service Cloud architecture, enterprise integrations, operational service workflows, and delivery leadership, with the ability to collaborate across business, architecture, QA, release management, and downstream SFMC workstreams
.
Required Skills & Experienc
e:8+ years of Salesforce experience with strong expertise i
n: S...