SAP iXp Intern - Cloud ALM Support
Location
são leopoldo, rio grande do sul
Job Type
Full-time
Category
SAP
Posted
June 08, 2026
Position Title: SAP iXp Intern – Cloud ALM Support
Location: São Leopoldo, RS (Hybrid – 3 days per week in office)
Join SAP’s Internship Experience Program to support the Cloud Application Lifecycle Management product, providing technical support on issues faced by customers across multiple channels.
Responsibilities
- Develop a broad knowledge of the Focused Run product and troubleshoot customer issues across channels such as cases, chat, and phone.
- Provide professional, courteous, and prompt technical support for the Application Lifecycle Management product across case, chat, and other channels.
- Progressively learn new areas in Focused Run and Cloud ALM as required.
- Collaborate with support colleagues locally, globally, and with other internal organizations to deliver superior customer service.
- Document technical solutions through the SAP Knowledge Management Strategy.
- Handle...