Sap Support Engineer
Location
são paulo, federative republic of brazil
Job Type
Full-time
Category
Engineering
Posted
June 08, 2026
Position: SAP L1/L2 Support EngineerEmployment Type: Full-timeJob SummaryWe are looking for a SAP L1/L2 Support Engineer to provide first-line technical support for SAP systems. This role focuses on system monitoring, incident handling, and user support to ensure system stability and business continuity.Key ResponsibilitiesHandle L1/L2 support tickets for SAP systems (e.G., SD, MM, FICO modules), including incident triage and resolutionMonitor system performance, logs, and alerts to proactively identify potential issuesEscalate complex issues to L3 support teams and track resolution progressProvide daily support to end-users, including issue resolution and basic guidance/trainingCollaborate with technical teams and business stakeholders to ensure timely issue resolutionRequirementsExperience1–3 years of experience in SAP support, IT service desk, or related rolesTechnical SkillsBasic knowledge of SAP modules such as SD, MM, or FICOFamiliarity with SAP Fiori and basic understanding of A...