Scheduling Coordinator

Scheduling Coordinator at ASSA ABLOY Traka – Olney, UK

Do you have the ability to manage multiple priorities, coordinate resources effectively, and deliver excellent customer service in a fast‑paced environment? Become a part of ASSA ABLOY Traka’s team and build a career you can be proud of.

Responsibilities

• Schedule field engineers for reactive call‑outs, installations, and preventative maintenance activities, ensuring optimal resource utilisation.
• Act as a key point of contact for customers and internal stakeholders, coordinating appointments and providing timely updates.
• Maintain accurate records within service management systems, assist reporting, KPIs, and data integrity.
• Assist operational processes including quotations, invoicing, stock coordination, and service contract tracking.
• Partner with engineering, project, and support teams to ensure smooth delivery of services and resolve scheduling challenges effi...