Self Employed Resolution Field Agent
Location
north east, england
Job Type
Full-time
Category
IT & Technology
Posted
June 20, 2026
Job Summary
Self-Employed | Part-Time Only
Guaranteed Daily Rate: £130-£150 (depending on skills and experience)
What Is a Resolution Field Agent? As a Resolution Field Agent, you will carry out field visits to both residential and commercial properties on behalf of our clients. The role covers a variety of workstreams focused on resolving customer accounts, reconnecting services, and providing support to those experiencing financial difficulty.
Key Workstreams
- Commercial & Residential Utilities - Discussing and resolving utility accounts
- Communication & Reconnection - Reconnecting customers with our clients and their services
- Welfare Utility Visits - Introducing customers to support services for financial difficulties and facilitating reconnection where appropriate
- Utility Meter Reads - Collecting accurate utility meter readings