Senior 3rd-Line Hosting Support Engineer

A leading web hosting company in South Africa is seeking an ATS Agent to provide top-notch support for Pro & Premier customers. In this role, you will be responsible for handling technical support, resolving incidents, and maintaining customer relationships effectively. Ideal candidates should have a solid IT background with an emphasis on systems monitoring and troubleshooting, along with relevant certifications like A+ and N+. This position offers the opportunity to work in a collaborative environment focused on delivering quality solutions to clients.
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