Senior Administrator - Homecare

The role Care Connect Group are currently recruiting a Senior Administrator - Homecare to join our team. This is a full-time permanent position based in Little Island, Cork. Duties of the role: Responsible for the growth hours in your area by managing new packages requests from the HSE and private sector. Upload carer rosters and client templates week 1 / week 2 Have complete oversight and accountability of rotas. Monitor client care calls including missed and late calls. Process new client referrals, handle documentation and records for both clients and care staff, and maintain up-to-date files and computer systems Complete Timesheets daily and handling administrative duties Analyse opportunities for growth and communicate where new staff are required to accommodate business demand, liaise with recruitment. Work closely with the Operations Team in your area Demonstrate a high level of customer service while answering calls from the HSE Home Support Office, clients and carers Building ...