Senior Advisor, Customer Service Performance Management
Location
Irwindale, CA
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
Join the Clean Energy Revolution
Become a Senior Advisor, Customer Service Performance Management at Southern California Edison and help shape the future of customer operations at one of the nation's largest energy companies. In this highly visible role, you will lead performance management strategies that drive operational excellence, elevate customer experience, and influence key business decisions across the organization. We are seeking a strategic, data-driven leader who thrives in fast-paced environments, can translate insights into action, and is passionate about continuous improvement, accountability, and delivering measurable results. Join a team committed to innovation, collaboration, and building a cleaner energy future for the communities we serve.
Incident Management Team Expected Participation: Employees are expected to support emergency response and/or business continuity efforts, including readiness to serve on an Incident Management Team (IMT) when nee...
Become a Senior Advisor, Customer Service Performance Management at Southern California Edison and help shape the future of customer operations at one of the nation's largest energy companies. In this highly visible role, you will lead performance management strategies that drive operational excellence, elevate customer experience, and influence key business decisions across the organization. We are seeking a strategic, data-driven leader who thrives in fast-paced environments, can translate insights into action, and is passionate about continuous improvement, accountability, and delivering measurable results. Join a team committed to innovation, collaboration, and building a cleaner energy future for the communities we serve.
Incident Management Team Expected Participation: Employees are expected to support emergency response and/or business continuity efforts, including readiness to serve on an Incident Management Team (IMT) when nee...