Senior Ai Help Agent Performance Lead
Location
xico, veracruz
Job Type
Full-time
Category
Other-General
Posted
June 17, 2026
Salesforce, Inc. is seeking a Senior Agent Manager to enhance their Help Agent's capabilities.
This role involves owning resolution rate performance, developing new skills for the Help Agent, and working cross-functionally with Product and Engineering teams.The ideal candidate will have over 6 years of experience in program management with strong analytical skills and a proactive approach to roadmap development.
Familiarity with AI technologies is essential, and verbal proficiency in English is required.
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