Senior Analyst, Customer Service & Contact Center Strategy

Boston Consulting Group (BCG) is seeking a Senior Analyst for their Operations and Marketing, Sales and Pricing Practice Areas in Madrid. You will leverage your 2+ years of consulting or 4-6+ years in industry experience related to Customer Service and Contact Centers. Responsibilities include problem-solving, conducting data analysis, and proposing efficiency strategies. BCG values creativity, collaboration, and continuous improvement, offering an equal opportunity workplace and a dynamic environment to develop your career.
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