Senior Analyst II

Sun Life • Taguig, Metro Manila, Philippines • Posted June 26, 2026

Location Taguig, Metro Manila
Job Type Full-time
Category Business Operations Specialists
Posted June 26, 2026

Job Description

:

Job description (heading) / Description du poste (titre)

  • The Quality Analyst conducts independent and objective complex quality assurance assessments, interpreting and delivering results to Canadian Operations Business Partners collaborating with the OLP Business Partner Leads. They maintain and update current quality programs and provide analysis of quality metrics to identify, recommend and implement continuous improvements for Canadian Operations.
  • Preferred skills (heading) / Compétences particulières (titre)

  • With back-office experience

  • In-depth knowledge of:

  • Quality assessment processes, recording tools.
  • Scoring, sampling and reconciliation methodology
  • Quality Framework and Guiding Principles
  • Microsoft Office software
  • Business area processes, controls, and systems
  • Regulatory and legislative environment
  • Basic knowledge of:

  • General...
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