Senior Associate, Process Excellence

Capital One • Philippines, Calabarzon, Philippines • Posted May 30, 2026

Location Philippines, Calabarzon
Job Type Full-time
Category Business Operations Specialists
Posted May 30, 2026

Overview

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Senior Associate, Process ExcellenceSummary
  • To keep C1 PH sustainably well-managed, the Senior Associate for Process Excellence will team up with Process Excellence Principal Associate partnering with process owners and managers to optimize operations, strengthen business controls, and embed a culture of excellence across teams. This will require solid understanding of business objectives, the ability to collaborate effectively with cross-functional partners, and the application of advanced process improvement and change management practices. The Senior Associate for Process Excellence will guide others in translating insights into actionable improvements, influence stakeholders toward data-driven decisions, and help ensure that improvements are both impactful and sustainable. The role involves building strong relationships across teams, maintaining trust through trans...
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