Senior Associate Software Developer
Location
South Jakarta, Jakarta
Job Type
Full time
Category
Computer Occupations
Posted
June 03, 2026
JOB DESCRIPTION
As an Applications Managed Services Engineer (L2) at NTT DATA, your primary mission is to ensure that our clients' packaged application technologies, such as ErP and Middleware, are always in top shape. You will play a crucial role in proactively monitoring, investigating, and resolving application-based incidents, service requests, and alerts to keep operations running smoothly.
You will handle second-line support with a medium level of complexity, focusing on resolving client requests and issues without breaching any service level agreements (SLAs). From updating tickets with resolution tasks t...
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
As an Applications Managed Services Engineer (L2) at NTT DATA, your primary mission is to ensure that our clients' packaged application technologies, such as ErP and Middleware, are always in top shape. You will play a crucial role in proactively monitoring, investigating, and resolving application-based incidents, service requests, and alerts to keep operations running smoothly.
You will handle second-line support with a medium level of complexity, focusing on resolving client requests and issues without breaching any service level agreements (SLAs). From updating tickets with resolution tasks t...