Senior Business Analyst - CRM & Workflow Management

ITC WORLDWIDE • karachi, سندھ, Pakistan • Posted June 17, 2026

Location karachi, سندھ
Job Type Full-time
Category Other-General
Posted June 17, 2026
Location: Hybrid /Remote
Employment Type: Part time
We are seeking a Senior Business Analyst with deep expertise in CRM systems and workflow management to join our team in Abuja. This role is ideal for a strategic thinker who thrives in a fast-paced, high-impact environment and can translate complex business needs into actionable technical solutions. You will work closely with cross-functional teams across Marketing, Sales, Order Management, Fulfillment, and Product to deliver integrated CRM and service delivery solutions.
Key Responsibilities
CRM & Business Process Analysis
Lead the design and implementation of enterprise-wide CRM solutions integrated with Quote-to-Cash and order fulfillment processes.
Facilitate requirements gathering using Agile or Business Process Analysis (BPA) methodologies.
Develop end-to-end test cases across multiple applications and ensure alignment with business goals.
Collaborate with stakeholders to refine business requireme...

Interested in this role?

Click the button below to start your application.

Apply Now