Senior Change Manager
Location
Toronto, Ontario
Job Type
Contract
Category
Operations Specialties Managers
Posted
March 22, 2026
Our client, a leading financial institution, is seeking a Senior Change Manager for a 9-month contract, with strong potential for extension (no conversion to full-time). This is a hybrid role requiring 2 days per week in office (Tuesday and Wednesday) plus every third Friday,
The successful candidate will support a major transformation initiative within the Personal Banking business, focused on end-user adoption, readiness, and sustained change across contact centers and banking centers.
Responsibilities
o Design and execute end-to-end people change management strategies to support Project Odyssey across impacted Personal Banking teams.
o Develop comprehensive change strategies and detailed tactical plans focused on end-user adoption and engagement.
o Conduct change impact assessments, stakeholder analyses, and readiness evaluations to inform change approach and sequencing.
o ...
The successful candidate will support a major transformation initiative within the Personal Banking business, focused on end-user adoption, readiness, and sustained change across contact centers and banking centers.
Responsibilities
o Design and execute end-to-end people change management strategies to support Project Odyssey across impacted Personal Banking teams.
o Develop comprehensive change strategies and detailed tactical plans focused on end-user adoption and engagement.
o Conduct change impact assessments, stakeholder analyses, and readiness evaluations to inform change approach and sequencing.
o ...