Senior claim handler
Location
johannesburg, gauteng
Job Type
Full-time
Category
Other-General
Posted
June 29, 2026
We are seeking a skilled Senior Claims Handler to join our client in the Insurance industry. The ideal candidate will have a strong background in insurance claims processing from registering to payment stage, exceptional communication skills, and a commitment to providing outstanding customer service.
Responsibilities Evaluate insurance claims promptly and accurately, determining coverage and liability. Investigate claims thoroughly, gathering relevant information from various sources including clients, witnesses, and experts. Analyse policy documentation and legal regulations to ensure claims are handled in compliance with company procedures and industry standards. Collaborate with other departments such as underwriting and legal to resolve complex claims issues. Negotiate settlements with claimants or their representatives, aiming for fair and efficient resolutions. Document claim activities and maintain accurate records by company policies and regulatory requirements. Provi...