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Senior Collection Officer

Taleo Consulting • Brussels, Brussels, Belgium • Posted June 19, 2026

Location Brussels, Brussels
Job Type Full-time
Category Financial Clerks
Posted June 19, 2026

Mission.

Key Responsibilities


Debt Collection and Negotiation

  • Manage outstanding debt cases and conduct daily telephony activities (dialer campaigns)

  • Establish contact with debtors and negotiate payment terms adapted to their financial situation

  • Secure sustainable and realistic payment agreements

  • Take ownership of conversations and lead negotiations effectively over the phone

    • Case Management and Follow-up

  • Handle newly cancelled files and ensure execution of guarantees

  • Monitor and follow up on payment plans (amicable and judicial procedures)

  • Manage interactions via phone, email, mail, and specialized tools

  • Ensure accurate tracking and administration of all cases

    • Stakeholder Coordination

  • Maintain constructive relationships with internal teams and external partners

  • Collaborate with colleagues across depart...

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