Senior Collections Quality Analyst — Insights & Performance

A leading consultancy in the Philippines is seeking a Collections Quality Analyst to join their team. The role involves monitoring and assessing agent transactions, analyzing performance metrics, and collaborating with cross-functional teams to enhance operational efficiency. Ideal candidates should have a Bachelor's degree in Accounting or Finance, significant BPO QA experience, and excellent analytical skills. This is a full-time, onsite position located in Taguig City. Candidates who can start immediately are preferred.
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