Senior Consultant, Client Services

Responsibilities

include benchmark and portfolio configurations, data management, result validation, troubleshooting, identifying and implementing workflow improvements, ad-hoc analysis, documentation. Pro-active prioritizing of requests, issues and problems. 

Assist our clients in production with their business and technical requests, questions and queries from the Risk Management, Portfolio Construction, Reporting Teams of our clients who are usually big Asset or Wealth managers.

Provide critical coverage for our clients in US.

Improve response times and quality of assistance provided.

Collaboration and Training

Collaborating,training,supporting,andactingasescalationforthe RCS Customer Success, Services teams and other client teams at FactSet

Development

Developandmaintainup-to-dateknowledgeofthefinanceindustry,currentmarkettrendsand economic factors in order to maintain a competitive edge, advance, and execute Clien...