Senior Consultant – Global Engagement Lead
Location
madrid, comunidad de madrid
Job Type
Full-time
Category
Consultoría/Asesoramiento
Posted
June 08, 2026
Job Description
The Client Success Senior Consultant, acting as the Global Engagement Lead – GEL, is a pivotal individual‑contributor role accountable for owning the overall global Client Services relationship with one of Visa’s key global clients.
- Own the holistic post‑sale and operational relationship with a key global client located in Spain, acting as an ambassador for all Client Services teams.
- Act as a member of the Sales Account Team, aligning on a forward‑looking relationship strategy together with the global Account Executive.
- Foster and sustain a trusted partnership with key client executives and stakeholders by proactively executing forward‑looking Client Success Plans that track adoption, usage and health of Visa products.
- Ensure client operational goals and success metrics for their Visa product landscape are understood and outcomes are met; track readiness activities for upcoming mandates and projects.
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