Senior Customer Experience Associate (Canada)
Location
Toronto, ON
Job Type
Full-time
Category
other-general
Posted
June 06, 2026
Senior Customer Experience Associate (Canada)
Requisition ID: 263082
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**About the role**
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
+ Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
+ Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GI...
Requisition ID: 263082
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
**About the role**
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
+ Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
+ Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GI...