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Senior Customer Experience Associate - Emerald Crossing, Shelburne, ON

Scotiabank • Shelburne, Ontario, Canada • Posted March 19, 2026

Location Shelburne, Ontario
Job Type Full-time
Category Information and Record Clerks
Posted March 19, 2026

Is this role right for you?

In this role you will:
  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 

    • Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking...

    • Interested in this role?

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