Senior Customer Experience Program Manager (1-year fixed term)
Location
montreal (administrative region), qc
Job Type
Full-time
Category
Other-General
Posted
June 05, 2026
Drive scalable customer experiences that create lasting impact.
What if your next role allowed you to shape how customers engage, learn, and grow at scale? As part of Coveo’s Customer Experience organization, you’ll help deliver customer programs that strengthen engagement, accelerate adoption, and elevate the post‑sale experience across our global customer base.
You’ll work alongside cross‑functional teams to bring customer initiatives to life, from community engagement and Voice of Customer programs to scalable digital experiences. If you enjoy building structure in fast‑moving environments and collaborating across teams, this role is for you.
As our Senior Customer Experience Program Manager, you will:
- Execute and scale customer engagement programs across the post‑sale journey through webinars, office hours, digital touchpoints, and other one‑to‑many initiatives.
- Support and evolve the Coveo Connect community experience by enab...