Senior Customer Propositions Manager

What you'll do

Hybrid working with office days in either Northampton or Bridgwater

If you’ve ever used Toolstation, you’ll know we’re so much more than just a place to pick up tools. We’re the pop in for a chat station. The let’s grab that sealant so you don’t miss kick-off station. And we’re looking for a Senior Customer Propositions Manager to help us get there, stay there, and keep growing.

We’re one of the UK’s fastest-growing retailers for a reason: we keep it simple for the trade and serious DIYers alike. We don’t just sell tools; we’re selling the convenience and service that keeps our customers moving.

As our Senior Customer Propositions Manager, you’ll be the strategic, data-driven brain behind our biggest moves. You aren’t just managing a roadmap; you’re crafting the hooks that turn a simple visit into a long-term partnership. From evolving our award-winning Toolstation Club and Fast Track delivery to rethinking how we bu...